Privacy Policy
Dwelite
At Dwelite, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website, mobile application, or services.
1. General
a) This document is an electronic record in accordance with the Information Technology Act, 2000 and applicable rules. It does not require any physical or digital signatures.
b) This Privacy Policy is published in compliance with applicable laws and outlines the rules and regulations governing the use of https://dwelite.com (“Website”).
c) The Website https://dwelite.com is owned and operated by Dwelite (hereinafter referred to as “Company”), including its affiliates, employees, directors, and authorized representatives.
d) For the purpose of this Policy:
- “You” / “User” refers to any individual or entity accessing or using the Website.
- “We” / “Us” / “Our” refers to Dwelite.
- “Parties” refers collectively to the User and the Company.
e) Section headings are for convenience only and do not affect interpretation.
f) Your use of the Website is governed by this Privacy Policy and our Terms & Conditions. By accessing or using the Website, you agree to be bound by both.
g) This Policy forms a legally binding agreement between you and Dwelite. Continued use of the Website constitutes acceptance of this Policy.
h) We reserve the right to update or modify this Policy at any time without prior notice. Continued use of the Website after changes implies acceptance of the updated Policy.
2. Collection of Information
We may collect the following types of information:
a) Personal Information
Information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Address
- Preferences related to property or services
- Any other details submitted through forms or inquiries
b) Automatically Collected Information
We may collect data such as:
- IP address
- Browser type and device details
- Pages visited and time spent
- Referral URLs
This helps us analyze user behavior and improve our services.
c) Transaction Information
If you engage in transactions or inquiries, we may collect details related to your interests, preferences, or service requests.
d) User-Generated Content
Any reviews, feedback, or messages you post may be stored and used to improve services or resolve disputes.
e) Communication Data
Emails, chats, or support interactions may be recorded for quality and support purposes.
f) Marketing & Promotions
With your consent, we may use your contact information to send offers, updates, or promotional content.
g) Surveys & Feedback
Optional surveys may collect demographic or preference-based information to improve user experience.
3. Cookies
a) Cookies are small data files stored on your device to enhance user experience.
b) We use cookies to:
- Remember user preferences
- Analyze website traffic
- Improve functionality and performance
c) You can disable cookies through your browser settings, but some features of the Website may not function properly.
4. Sharing of Information
We may share your information in the following cases:
a) With Affiliates and Partners
To provide services, prevent fraud, and improve user experience.
b) Legal Requirements
If required by law, court order, or government authority.
c) Business Transfers
In case of merger, acquisition, or restructuring, your information may be transferred to the new entity.
d) Service Providers
With trusted third-party vendors who assist in website operation, marketing, or analytics.
We do not sell your personal data to third parties for profit.
5. Data Security
We implement appropriate security measures to protect your data against unauthorized access, loss, or misuse.
Sensitive information (such as payment details) is handled securely via authorized payment gateways and is not stored on our servers.
6. Third-Party Links and Services
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites. Users are advised to review their policies before sharing any information.
7. User Consent
By using our Website and providing your information, you consent to the collection, use, and sharing of your data as described in this Privacy Policy.
8. Your Rights
You may:
- Request access to your personal data
- Request correction or deletion of your data
- Opt out of marketing communications
To exercise these rights, please contact us using the details below.
9. Grievance Officer
In accordance with applicable laws, you may contact our Grievance Officer:
Name: vishal Sharma
Email: santosh@dwelite.com
10. Dispute Resolution and Jurisdiction
a) Any disputes shall first be resolved amicably through mutual discussion.
b) If unresolved, disputes shall be referred to arbitration by a sole arbitrator appointed by the Company.
c) The arbitration shall be conducted in English, and the seat of arbitration shall be Bengaluru, India.
d) This Policy shall be governed by the laws of India, and courts in Bengaluru shall have exclusive jurisdiction.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Users are encouraged to review this page periodically for any changes.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Dwelite
Website: https://dwelite.com
Email: Santosh@dwelite.com